Change & Coaching
SoftO2 guides teams and internal coaches in reaching extraordinary performance with agile transformations, practice changes and culture shifts. In our coaching approach, we bring together your goals, our experience, and a combination of science & mindset to generate results. And we foster a habit of good measurements, continuous improvements and sustainable results.
Lean-Agile Change & Coaching: guide, execute, adapt.
Our Change and Transformation Principles
We ensure full alignment with your goals during all changes
We address all relevant change areas—from business through operations
We guide transformation and change end-to-end—from strategy to execution
We tune the activity types—assessment, learning and/or coaching, and apply those types in a situational manner.
We suggest and guide changes that we know will work or are worth experimentation.
We use an iterative rollout with early working results so that we can adapt easily
Our work is always done collaboratively and transparently
We provide end-to-end leadership during Lean-Agile transformations. We help with organisational changes, process & tools adoption, mindset formation and adaptions. Concretely, this means we provide guidance for Scrum/Kanban ceremonies and backlog management, drive the first critical story refinements and iteration planning and help configure tooling. This coaching uses modern, effective techniques to take the human aspect of change management into account.
We help to make cultural and behavior changes through mentoring, facilitation, coaching and problem solving. Culture mapping, goal alignment, Lean leadership, employee engagement, relentless improvement and learning & development are central themes.
We help implement a Shift Left Testing approach in order to enable true agility: make testing part of the Definition of Done, create earlier and shorter test cycles, and share ownerships of test planning, coverage and automation between all members of the Agile team. Development unit testing is particularly covered as an enabler of this approach.
We lead Lean-Agile transformations in medium and large-scale organisations including Lean and Agile business-engineering alignment and program-level coordination of multiple teams. We customise and implement scaling frameworks (SAFe and Spotify), and help create organisation structures and cultural shifts that support this.
We lead DevOps transformations of processes, technology/tools and culture/collaboration in order to achieve a Continuous Delivery pipeline. Based on a roadmap with strategic objectives and key metrics, we coach architecture innovation, collaboration in organisation and process, test and deployment automation, and DevOps tool chains.
Based on an assessment and/or workshop-based creation of strategic objectives, we propose meaningful KPIs and metrics that monitor progress and enable a healthy culture for performance. We conduct systematic retrospectives in order to ensure that teams can learn and improve. Based on evaluation data we propose actions and guide teams in achieving the improvements.
We are specialists in configuring, coaching and optimising Atlassian Jira & Confluence and Microsoft Team Foundation Server (TFS) for Agile multi-project/multi-team usage. We fit the tools to your Agile framework or methods, set up projects and teams, create the optimal work item hierarchies and fields, configure and automate UI steps, and design dashboard and metrics reports.