Contact Us

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Informaticalaan 5
Delft, ZH, 2628 ZD

+31.15.301.0202

Training Pricing

Training Pricing

 

The SoftO2 Training Experience

In line with our work values, we target the highest quality for each new training event. Concretely, we provide:

  • Authentic courses with  modern didactic methods and real-world cases
  • Expert instructors with 8+ years of hands-on experience in the training topics
  • Pre-training consultation for in-house training to understand goals and customisation needs
  • High-quality training venues, Adobe Connect virtual classrooms and self-paced learning environments
  • High-resolution, full-color, visual instruction materials
  • Event-specific wiki's with templates, bonus slides and resource materials
  • Express coaching at the end of training in order to give teams a head-start
  • 12 months of post-training Q&A support
  • Fair pricing for your geographic region
 

We care about work values

Reliability
Quality
Transparency
Innovation

 

 

General Terms

PAYMENTS

  • Payments for public events and self-paced individual training must be received in full ten (10) days prior to the course start date.
  • Payment methods: wire transfer, Mastercard, Visa.
  • Local currency payments possible for selected countries. For non € currency, please contact us.

CANCELLATION & REFUNDS FOR PUBLIC TRAINING EVENTS

  • Upon registration, SoftO2 advises the registrant about the status of the public event in question. 
  • The status of a course is either Planned or Confirmed.
  • Online events are always Confirmed
  • Onsite events become Confirmed once we have reached a sufficient number of registrants.
  • Cancellations for public events must be notified by email.
  • Cancellation refunds depend on the status of the course and the remaining number of days until course start date:
 

Status = Planned

  • 100% refund

Status = Confirmed

  • 20 days or more: 75% refund
  • 10-19 days: 50% refund
  • 5-9 days: 25% refund
  • 0-4 days: no refund

In case an onsite public training event has not obtained the Confirmed status at 10 days prior to the start date, we advise you about the possibility of a reschedule or cancellation. We therefore recommend that registrants finalise travel arrangements once the course has obtained the Confirmed status.

 

Discounts

We offer the following discounts for public training:

  • 15% for "groups": registration of two or more persons for the same individual event
  • 15% for "early-bird" registration: registration at 20 or more days prior to the course start date
  • 15% for "recurring" registrants: person or company who has attended a previous SoftO2 training

For any questions about discounts, please ask us.

 

Fair Pricing Zones

Because we believe in fair pricing, we adjust fees to the country of the participating team or individual. For this purpose, we have created three pricing zones as specified in the following list.

When selecting a course, you find these zones (zone 1, zone 2 or zone 3) in the Format / Public event drop-down list.

 
 

ZONE 1

ZONE 2

ZONE 3


AFRICA

 

Zone 2

Botswana
Equatorial Guinea
Gabon
Mauritius
Namibia
South Africa
Tunisia

Zone 3

All except BW,GA,GQ,MU,NA,TN,ZA


AMERICAS

Zone 1

North America
Canada
United States

Central America & Caribbean
Bahamas
Bermuda

Zone 2

North America
Mexico

Central America & Caribbean
All except BM,BS,DO,GT,HN,HT,NI,SV

South America
Argentina
Brazil
Chile
Ecuador
Uruguay

Zone 3

Central America
Dominican Republic
El Salvador
Guatamala
Haiti
Honduras
Nicaragua

South America
All except AR,BR,CL,EC,UY


ASIA

Zone 1

Middle East & Gulf
Bahrain
Israel

Kuwait
Oman
Qatar
UAE

Southeast & East Asia
Brunei
Hong Kong
Japan

Singapore
South Korea

Zone 2

Central Asia
Azerbaijan
China
Kazakhstan
Russia

Middle East & Gulf
Lebanon
Saudi Arabia

Southeast & East Asia
Malaysia
Taiwan
Thailand

Zone 3

Central Asia
All except AZ,CN,KZ,RU

Middle East & Gulf
All except AE,BH,IL,KW,LB,OM,QA,SA

South Asia
All

Southeast & East Asia
All except BN,JP,HK,KH,KR,MY,SG,TH,TW


AUSTRALIA

Zone 1

Australia
New Zealand

 

Zone 3

All except AU,NZ


EUROPE

Zone 1

Western Europe
All except PT,SP

Zone 2

Western Europe
Portugal
Spain

Eastern Europe
Belarus
Croatia
Cyprus
Czech Republic

Estonia
Greece
Hungary

Latvia
Lithuania
Slovakia
Slovenia
Turkey

Zone 3

Eastern Europe
Albania
Bosnia & Herzegovina
Bulgaria
Kosovo
Macedonia
Moldova
Montenegro
Romania

Serbia
Ukraine